Terms of Service

1. Introduction and Acceptance

These Terms of Service (the "Terms") form a legally binding agreement between you ("you", "your", the "User") and the operator of ThesisLock ("we", "us", "our") governing your access to and use of the ThesisLock website at thesislock.com, the ThesisLock web application, and all associated features, content, and services (together, the "Service").

By creating an account, accessing the Service, or clicking to accept these Terms, you confirm that you have read, understood, and agree to be bound by them, together with our Privacy Policy, which is incorporated into these Terms by reference.

If you do not agree to these Terms, do not create an account and do not use the Service.

These Terms are made available in English. If we provide a translation into any other language, the English version prevails in the event of any inconsistency, except where mandatory law in your country of residence requires otherwise.

2. Definitions

In these Terms:

• "Account" means the user account you create to access the Service.
• "AI Output" means any text, summary, verdict, classification, or other content generated in whole or in part by an artificial intelligence or machine-learning system made available through the Service.
• "Business User" means a User who accesses the Service wholly or mainly for purposes relating to their trade, business, craft, or profession.
• "Claim" means a specific, user-authored, testable statement recorded within a Thesis, together with any user-authored pre-committed actions attached to it.
• "Consumer" means a natural person who accesses the Service for purposes wholly or mainly outside their trade, business, craft, or profession, within the meaning of applicable EU and Romanian consumer protection law.
• "Free Tier" means the version of the Service made available without payment.
• "Merchant of Record" means Lemon Squeezy LLC, which sells the Paid Subscription to you as principal.
• "Paid Subscription" means a recurring paid plan granting access to features not included in the Free Tier.
• "Third-Party Data" means market data, pricing data, corporate filings, earnings call transcripts, news content, and any other information sourced by us from third-party providers.
• "Thesis" means a user-authored record of investment reasoning stored within the Service.
• "User Content" means all content you create, upload, enter, or store in the Service, including Theses, Claims, notes, pre-committed actions, allocations, and tags.

3. Who We Are

The Service is operated by Lacramioara Gabriela Petrescu, a natural person resident in Romania, currently operating as an unregistered sole operator and not as a registered PFA, ÎI, or SRL entity.

Contact: contact@thesislock.com

4. Eligibility

To use the Service you must:

1. Be at least 18 years of age and have full legal capacity to enter into binding contracts under the law of your country of residence;
2. Not be barred from using the Service under any applicable law; and
3. Not be located in, or a resident of, any country or territory subject to comprehensive sanctions administered by the European Union, the United Nations, the United States, or the United Kingdom, and not be a person listed on any applicable restricted-party or sanctions list.

The Service is not directed at children and we do not knowingly permit the creation of Accounts by persons under 18. If we become aware that an Account belongs to a person under 18, we will terminate it.

By creating an Account you represent and warrant that you meet these eligibility requirements.

5. What ThesisLock Is — and What It Is Not

5.1 What the Service does

ThesisLock is a journaling, record-keeping, and personal accountability tool. Its function is to store what you write and return it to you later. Specifically, the Service allows you to:

• Record your own written reasoning for holding, watching, or exiting a position;
• Record your own testable Claims about a position, together with your own pre-committed actions describing what you have decided you will do if a Claim is met and if it is not met;
• Record and revise your own position allocations over time;
• View a chronological history of your own recorded decisions and revisions;
• Receive automated reminders and alerts that resurface your own previously recorded reasoning at moments you have configured; and
• Access summaries of certain publicly available financial information to assist you in reviewing your own Claims.

The organising principle of the Service is that it acts as a courier of your own prior reasoning, not as an author of new reasoning.

5.2 What the Service is not

ThesisLock does not provide financial, investment, tax, accounting, or legal advice, and nothing in the Service constitutes such advice.

Without limiting the generality of the foregoing, the Service is not, and must not be relied upon as:

• A personal recommendation, investment advice, or investment research within the meaning of Directive 2014/65/EU (MiFID II), Romanian Law no. 126/2018, or any equivalent legislation in any jurisdiction;
• An "investment recommendation" within the meaning of Regulation (EU) No 596/2014 (Market Abuse Regulation) and Commission Delegated Regulation (EU) 2016/958;
• A solicitation, offer, or inducement to buy, sell, subscribe for, or otherwise deal in any security, derivative, currency, digital asset, or other financial instrument;
• A broker, dealer, investment firm, portfolio manager, custodian, investment adviser, financial adviser, tax adviser, or any other regulated financial services provider;
• A regulated or supervised entity of any kind. We are not authorised or supervised by the Autoritatea de Supraveghere Financiară (ASF), the European Securities and Markets Authority (ESMA), or any other financial regulator, and we do not hold any licence to provide investment services;
• A source of price forecasts, target prices, valuations, ratings, or opinions on the merits of any investment;
• A custodian, executor, or intermediary of any transaction. We do not connect to brokerage accounts, we do not execute orders, and we never hold, receive, or transmit client money or financial instruments;
• A guarantee, warranty, or assurance of any investment outcome, return, or performance.

5.3 Your decisions are yours

All investment decisions you make are yours alone. You are solely and exclusively responsible for:

• Every decision to buy, sell, hold, increase, reduce, or exit any position;
• Evaluating the suitability of any investment for your own financial circumstances, objectives, risk tolerance, and time horizon;
• Verifying any Third-Party Data or AI Output against the primary source before acting on it;
• Obtaining independent professional advice from an appropriately licensed adviser where appropriate; and
• Complying with all laws, regulations, and any restrictions imposed by your employer, broker, or regulator that apply to your trading activity.

Recording a pre-committed action in the Service does not create any obligation on us to execute, remind you of, enforce, or verify that action. Alerts and reminders are a convenience feature offered on a best-efforts basis only and must not be relied upon as a control mechanism. You must not use the Service as your sole or primary risk-management system.

Investing involves risk, including the risk of total loss of capital. Past performance is not indicative of future results.

6. Accounts and Security

6.1 You must provide accurate, current, and complete information when creating an Account, and keep it up to date.

6.2 You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account, whether or not authorised by you.

6.3 You must not share your Account, sell or transfer it, or permit any other person to access the Service through it.

6.4 You must notify us immediately at contact@thesislock.com if you suspect any unauthorised access to or use of your Account.

6.5 We may require re-verification of your identity or password before permitting certain sensitive operations, including account deletion.

6.6 One person may hold one Account. We reserve the right to merge, suspend, or close duplicate Accounts.

7. Features of the Service

The Service currently includes, without limitation, the features described below. Feature availability differs between the Free Tier and the Paid Subscription, and the allocation of features between tiers may change in accordance with clause 14.

7.1 Thesis creation and journaling. Recording, editing, and retiring written investment reasoning. Retired Theses are soft-deleted and remain retrievable within your Account unless and until you delete them or your Account.

7.2 Claims and dual pre-commitment. Recording testable Claims together with a committed action for the event that the Claim is met and a separate committed action for the event that it is not. The Service records whether your subsequent conduct matched your stated pre-commitment. This record is descriptive only and carries no evaluative weight.

7.3 Claim carry-over. Where a Claim is resolved and a successor Claim is created, the Service may archive the prior outcome and link the successor to it for continuity of record.

7.4 Stories timeline. A chronological rendering of events within your Account, including allocation changes, re-entries from a watching-flat state, Claim resolutions, and Thesis retirements.

7.5 Allocation tracking. Recording of self-reported position sizes and portfolio weights. These are figures you enter yourself. The Service does not connect to any brokerage account and does not verify, reconcile, or audit any figure you enter. The Service is not an accounting, bookkeeping, portfolio accounting, tax reporting, or performance measurement system, and its outputs must not be used for tax filing, regulatory reporting, or audit purposes.

7.6 Drawdown alerts and notifications. Automated messages triggered by conditions you configure, intended to resurface your own prior reasoning. See clause 7.10 regarding reliability.

7.7 Ticker validation. Validation of instrument symbols against a third-party reference source. Validation confirms only that a symbol was recognised by that source. It is not a statement about the existence, status, listing, tradability, solvency, or suitability of any issuer or instrument.

7.8 Earnings claim review.Summaries of publicly available earnings call transcripts and related material, presented alongside your own previously recorded Claim, to assist you in reaching your own conclusion. Any "verdict", "passed", "breached", or similar label presented by the Service is a characterisation of the relationship between your own recorded Claim and the source material as processed by an automated system. It is not an opinion on the security, the issuer, or the merits of any investment, and it is not a recommendation.

7.9 News summaries. Automated summaries of publicly available news relating to instruments you follow. Summaries may be incomplete, delayed, inaccurate, or missing material context.

7.10 No guarantee of timeliness or delivery. Alerts, notifications, reminders, emails, and any other time-sensitive output may be delayed, duplicated, misdirected, filtered as spam, or not delivered at all, for reasons including but not limited to third-party provider failure, network conditions, and scheduled or unscheduled maintenance. We give no warranty as to the timeliness, delivery, or accuracy of any alert or notification, and you must not rely on any such feature to protect yourself from loss.

8. AI-Generated Content and Automated Processing

8.1 Certain features of the Service use third-party artificial intelligence and machine-learning systems, including large language models provided by Anthropic PBC, to process text and generate summaries and characterisations.

8.2 Where AI Output is presented, it is labelled or otherwise identifiable as machine-generated within the Service. By using those features you acknowledge that you are interacting with output produced by an automated system.

8.3 AI Output may be wrong. Large language models can produce content that is inaccurate, incomplete, outdated, internally inconsistent, or entirely fabricated, including content presented in a confident tone. AI Output may omit material information present in the source, may misattribute statements, and may misinterpret figures, dates, and conditional language.

8.4 You must independently verify any AI Output against the primary source before relying on it for any purpose. We make no representation or warranty as to the accuracy, completeness, currency, or fitness for any purpose of any AI Output.

8.5 No AI Output constitutes advice, a recommendation, or investment research. AI features within the Service are designed and intended to summarise and to surface your own prior statements, not to form or express opinions on investments.

8.6 To provide these features, your User Content and Third-Party Data may be transmitted to third-party AI providers for processing. This processing is described in our Privacy Policy. You should not enter into the Service any information you are not willing to have processed in this way.

8.7 No decision producing legal effects concerning you, or similarly significantly affecting you, is made by automated means within the meaning of Article 22 GDPR.

8.8 We may add, modify, replace, or withdraw AI providers, models, and AI-driven features at any time.

9. Third-Party Data and Third-Party Services

9.1 The Service incorporates Third-Party Data obtained from external providers, including market and reference data and earnings call transcripts.

9.2 Third-Party Data is provided to you "as is" and "as available". It may be delayed, incomplete, inaccurate, or unavailable. It is not real-time data and must not be treated as such. We do not independently verify Third-Party Data and we accept no responsibility for it.

9.3 All Third-Party Data remains the property of its respective owner. You may use Third-Party Data displayed within the Service solely for your own personal, non-commercial use in connection with the Service. You must not redistribute, republish, resell, scrape, systematically extract, or create derivative datasets from Third-Party Data.

9.4 The Service depends on third-party infrastructure and service providers, including hosting, database, payment, email, and AI providers. Interruption or failure of any such provider may interrupt or degrade the Service.

9.5 The Service may contain links to third-party websites. We do not control and are not responsible for their content, policies, or practices.

10. Acceptable Use

You agree that you will not, and will not attempt to, and will not permit any other person to:

1. Use the Service for any unlawful, fraudulent, or deceptive purpose, or in breach of any applicable law or regulation;
2. Use the Service to provide investment advice, investment recommendations, or any regulated financial service to any third party, whether for consideration or not, unless you hold all licences and authorisations required to do so and you accept sole responsibility for that activity;
3. Use the Service in connection with insider dealing, unlawful disclosure of inside information, market manipulation, or any other conduct prohibited by Regulation (EU) No 596/2014 or equivalent legislation;
4. Access, or attempt to access, any Account or data belonging to another user;
5. Reverse-engineer, decompile, disassemble, or attempt to derive the source code, structure, or underlying ideas of the Service, except to the extent this restriction is expressly prohibited by applicable law;
6. Scrape, crawl, harvest, systematically download, or use any automated means to access the Service or extract data from it, except through an interface we expressly provide for that purpose;
7. Circumvent, disable, or interfere with any security, authentication, rate-limiting, plan-gating, or access-control mechanism, including any measure that distinguishes Free Tier from Paid Subscription access;
8. Use test payment credentials, chargebacks, refund abuse, or any other means to obtain paid access without paying for it;
9. Impose an unreasonable or disproportionately large load on the Service or its infrastructure, or interfere with its proper working;
10. Upload or transmit any malware, or any content that is unlawful, defamatory, infringing, or that violates the rights of any third party;
11. Copy, reproduce, distribute, publicly display, sublicense, rent, lease, sell, or otherwise commercially exploit the Service or any part of it;
12. Use the Service, or any output of it, to develop, train, benchmark, or improve any competing product or any machine-learning model; or
13. Remove, obscure, or alter any proprietary notice, branding, or attribution displayed by the Service.

Breach of this clause 10 is a material breach of these Terms and may result in immediate suspension or termination under clause 20.

11. Free Tier and Paid Subscription

11.1 The Service is offered on a Free Tier and on a Paid Subscription. The features included in each are described on our pricing page and within the Service.

11.2 We may change the composition of the Free Tier at any time. Where a change materially reduces functionality available to you on a Paid Subscription, clause 14 applies.

11.3 Access to the Free Tier is provided at our discretion and may be limited, suspended, or withdrawn at any time.

12. Payments, Billing, and Cancellation

12.1 Merchant of Record. Paid Subscriptions are sold and processed by Lemon Squeezy LLCacting as Merchant of Record. This means Lemon Squeezy, not us, is the seller of record for the transaction and is responsible for payment processing, invoicing, the collection and remittance of applicable sales tax and VAT, and the handling of refunds and chargebacks. Your purchase is additionally subject to Lemon Squeezy's own terms and privacy policy.

12.2 Price. The Paid Subscription is EUR 10 per month, or the local equivalent displayed at checkout, billed monthly in advance. Prices are displayed inclusive or exclusive of tax as indicated at checkout; the final amount payable, including any tax, is shown before you confirm your purchase.

12.3 Auto-renewal. Your subscription renews automatically each month and you will be charged at the start of each billing period until you cancel. No further action is required from you for renewal to occur.

12.4 How to cancel. You may cancel at any time, without giving a reason and without penalty, through the Lemon Squeezy customer portal, which is linked from your billing settings within the Service and from your subscription confirmation email. Cancellation is self-service; you do not need to contact us.

12.5 Effect of cancellation. Cancellation takes effect at the end of your current billing period. You retain paid features until that date. We do not provide pro-rata refunds for the unused remainder of a billing period, except where clause 13 or mandatory law requires otherwise.

12.6 After cancellation. Your Account moves to the Free Tier. Your data is retained and remains accessible — Theses, Claims, and history are not deleted. Features exclusive to the Paid Subscription cease to be available until you resubscribe.

12.7 Failed payments. If a renewal payment fails, Lemon Squeezy will automatically retry the charge over a period of up to approximately 14 days. Your access continues during the retry period. If payment is not completed within that window, your Account moves to the Free Tier. We do not delete data for non-payment.

12.8 No card data held by us. We do not collect, process, or store your payment card details at any time. Card data is handled entirely by Lemon Squeezy and its payment processors.

12.9 Taxes. Any tax arising from your own use of the Service, including any tax on your investment activity, is your sole responsibility.

12.10 Chargebacks. If you initiate a chargeback in respect of a charge that was properly incurred, we may suspend your Account pending resolution. We encourage you to contact us at contact@thesislock.com first — most billing issues are resolved faster directly.

13. Right of Withdrawal (EU and Romanian Consumers)

This clause applies if you are a Consumer resident in the European Union, and reflects Directive 2011/83/EU and Romanian Government Emergency Ordinance no. 34/2014.

13.1 As a Consumer, you have the right to withdraw from your subscription contract within 14 days of its conclusion, without giving any reason.

13.2 To exercise this right, you must inform us of your decision by a clear statement sent to contact@thesislock.com. You may use the model withdrawal form set out in Annex A, but you are not obliged to do so. Sending your communication before the 14-day period expires is sufficient.

13.3 Immediate access and its consequences. Access to the Paid Subscription is provided immediately upon payment. Where you have given express consent to the supply of the service beginning during the withdrawal period, and have acknowledged that you will lose your right of withdrawal once the service has been fully performed, then:

• if the service has been fully performed during the withdrawal period, you lose the right of withdrawal; and
• if you withdraw before full performance, you must pay an amount proportionate to what has been supplied to you up to the point of withdrawal, and we will refund the balance.

13.4 We will make any refund due without undue delay and in any event within 14 days of being informed of your withdrawal, using the same means of payment you used for the original transaction, unless you expressly agree otherwise. You will not incur any fee as a result of the refund.

13.5 Nothing in these Terms excludes, restricts, or waives your statutory right of withdrawal or any other mandatory consumer right.

14. Changes to the Service and to Pricing

14.1 We may add, modify, suspend, or discontinue any feature of the Service at any time.

14.2 Where a change would materially and adversely reduce the functionality of the Paid Subscription, we will give you at least 30 days' notice by email, and you may cancel with effect from the date the change takes effect.

14.3 We may change subscription pricing on at least 30 days' notice by email. Price changes apply from your next billing cycle following the notice period. If you do not accept a price change, you may cancel before it takes effect.

14.4 Beta features. Features identified as beta, preview, or experimental are provided for evaluation, may be unstable or withdrawn without notice, and are excluded from any warranty or service commitment to the fullest extent permitted by law.

15. Your Content

15.1 Ownership. You retain all ownership rights in your User Content. We claim no ownership of it.

15.2 Licence to us. You grant us a worldwide, non-exclusive, royalty-free, sublicensable (solely to our service providers) licence to host, store, copy, transmit, display, reformat, and process your User Content solely to the extent necessary to operate, maintain, secure, and provide the Service to you, including transmission to third-party AI and infrastructure providers as described in our Privacy Policy. This licence terminates when you delete the relevant User Content or your Account, subject to residual copies in backups which are overwritten in the ordinary course.

15.3We do not use your User Content to train our own or any third party's machine-learning models, and we do not sell your User Content.

15.4 Your responsibility. You represent and warrant that you have all rights necessary to submit your User Content and that it does not infringe the rights of any third party or breach any confidentiality obligation, including any obligation owed to an employer or regulator.

15.5 Backups. We maintain backups as part of ordinary operations, but you are responsible for maintaining your own copies of any User Content that matters to you. We do not guarantee against data loss.

16. Our Intellectual Property

16.1 The Service, including its software, source code, design, user interface, structure, database schema, text, graphics, the ThesisLock name and logo, and all associated intellectual property rights, is owned by us or our licensors and is protected by copyright, trade mark, and other laws.

16.2 Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service for your own personal use (or, for a Business User, internal business use) for the duration of your Account.

16.3 All rights not expressly granted are reserved. No rights are granted by implication or estoppel.

16.4 Feedback. If you send us suggestions, feature requests, bug reports, or other feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use it for any purpose without obligation, attribution, or compensation to you.

17. Service Availability

17.1 The Service is provided on an "as is" and "as available" basis. We do not commit to any uptime level, service level agreement, or support response time.

17.2 The Service may be unavailable or degraded due to maintenance, updates, third-party provider failure, or events beyond our control. We will use reasonable efforts to give advance notice of planned maintenance where practicable, but are not obliged to do so.

17.3 We may impose reasonable rate limits or usage limits to protect the integrity of the Service.

18. Data Protection

18.1 Our processing of your personal data is described in the Privacy Policy, which forms part of these Terms.

18.2 You have rights under the General Data Protection Regulation (EU) 2016/679, including rights of access, rectification, erasure, restriction, portability, and objection. Details of how to exercise them are in the Privacy Policy.

18.3 You may lodge a complaint with the Romanian supervisory authority, the Autoritatea Naţională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP), or with the supervisory authority in your country of residence.

19. Account Deletion

19.1 You may delete your Account at any time from the Settings page within the Service.

19.2 Deletion requires re-verification of your password.

19.3 Deletion is permanent and irreversible. All associated data across all records is hard-deleted. It cannot be recovered. Export or copy anything you wish to keep before proceeding.

19.4 If you hold an active Paid Subscription, that subscription must be cancelled as part of the deletion process. The Service will not permit deletion to complete while an active, chargeable subscription remains open. It is nonetheless your responsibility to confirm, via your Lemon Squeezy customer portal or your card statement, that no further charges occur; if you observe any charge after deletion, contact us immediately at contact@thesislock.com and we will assist in obtaining a refund of it.

19.5 We may retain limited records after deletion where required by law, including transaction and tax records, and anonymised or aggregated data that cannot be linked to you.

20. Suspension and Termination

20.1 You may stop using the Service and delete your Account at any time.

20.2 We may suspend or terminate your Account, with or without notice, if:

• you materially breach these Terms, including clause 10;
• we reasonably suspect fraud, payment abuse, or unauthorised access;
• we are required to do so by law or by a third-party provider; or
• we discontinue the Service.

20.3 Where we terminate for convenience rather than for your breach, and you hold a Paid Subscription, we will refund the unused portion of your current billing period on a pro-rata basis.

20.4 Where we terminate for your material breach, no refund is due except where mandatory law requires otherwise.

20.5 Except where terminating for serious breach, fraud, or legal compulsion, we will give you a reasonable opportunity to export your User Content before termination takes effect.

20.6 Clauses 5, 8, 9, 15.4, 16, 21, 22, 23, 25, 26, and 27 survive termination.

21. Disclaimer of Warranties

21.1 To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available" without warranties, conditions, or representations of any kind, whether express, implied, statutory, or otherwise, including any implied warranty of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, or non-infringement.

21.2 Without limiting clause 21.1, we do not warrant that: the Service will be uninterrupted, timely, secure, or error-free; that defects will be corrected; that the Service is free of harmful components; or that any Third-Party Data or AI Output is accurate, complete, or current.

21.3 We make no warranty of any kind regarding investment outcomes. No statement, whether in the Service, in marketing material, or made by us, should be understood as a promise that using the Service will improve your investment results, reduce your losses, or produce any financial benefit.

21.4 Consumers. If you are a Consumer, nothing in this clause 21 affects your mandatory statutory rights, including your rights under Directive (EU) 2019/770 on the supply of digital content and digital services and Romanian consumer protection legislation, which cannot be excluded or limited by contract.

22. Limitation of Liability

Please read this clause carefully. It limits our liability to you.

22.1 Liability that is never excluded

Nothing in these Terms excludes or limits our liability for:

• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation;
• intentional misconduct (dol) or gross negligence (culpă gravă);
• any liability that cannot lawfully be excluded or limited under Romanian or EU law, including mandatory Consumer rights and liability under applicable data protection law.

22.2 Excluded categories of loss

Subject to clause 22.1, and to the maximum extent permitted by applicable law, we are not liable for:

1. Any trading, investment, or financial loss of any kind, including realised or unrealised losses, losses caused by acting or failing to act, losses caused by reliance on AI Output or Third-Party Data, and losses caused by a missed, delayed, or undelivered alert or notification;
2. Loss of profit, revenue, anticipated savings, opportunity, goodwill, or reputation;
3. Loss or corruption of data, save to the extent caused by our failure to take reasonable technical and organisational security measures;
4. Any indirect or consequential loss;
5. Loss arising from any act or omission of a third-party provider, including Lemon Squeezy, AI providers, data providers, and infrastructure providers;
6. Loss arising from your failure to keep your credentials secure, or from your own deletion of your Account or User Content.

22.3 Overall cap — Business Users

Subject to clauses 22.1 and 22.4, if you are a Business User, our total aggregate liability to you for all claims arising out of or in connection with these Terms or the Service, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, is limited to the greater of (a) the total amount you paid in subscription fees in the twelve (12) months immediately preceding the event giving rise to the claim, and (b) EUR 100.

22.4 Overall cap — Consumers

If you are a Consumer, our liability is limited to loss that was reasonably foreseeable at the time the contract was concluded as a probable consequence of our breach. Because the Service does not provide advice and does not execute transactions, investment losses arising from your own investment decisions are not a foreseeable consequence of any breach by us. This clause does not exclude or limit our liability for any matter listed in clause 22.1, and does not affect your mandatory statutory rights.

22.5 Allocation of risk

You acknowledge that the limitations in this clause 22 are a reasonable allocation of risk between the parties, reflect the price of the Service, and that we would not provide the Service on these terms without them.

23. Indemnity (Business Users only)

If you are a Business User, you agree to indemnify, defend, and hold us harmless from and against all claims, demands, proceedings, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

1. your breach of these Terms;
2. your User Content;
3. your use of the Service to provide any service, advice, or recommendation to any third party; or
4. your violation of any law or of the rights of any third party.

This clause 23 does not apply to Consumers.

24. Force Majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disaster, war, terrorism, civil unrest, epidemic, government action, sanctions, labour dispute, failure of telecommunications or internet infrastructure, cyber-attack, or the failure or discontinuation of any third-party provider.

25. Governing Law

These Terms and any dispute arising out of or in connection with them, including non-contractual disputes, are governed by the laws of Romania and, where applicable, the law of the European Union, without regard to conflict-of-law principles.

If you are a Consumer, this choice of law does not deprive you of the protection of the mandatory provisions of the law of your country of habitual residence.

26. Dispute Resolution

26.1 Informal resolution first. Before commencing formal proceedings, both parties agree to attempt to resolve any dispute informally. Contact us at contact@thesislock.com with a description of the dispute and allow 30 daysfor a response and attempted resolution. This clause does not prevent either party from seeking urgent injunctive relief, and does not restrict a Consumer's right to bring proceedings at any time.

26.2 Jurisdiction. Subject to clause 26.3, the competent courts of Romania have exclusive jurisdiction.

26.3 Consumers. If you are a Consumer resident in the EU, you may bring proceedings in the courts of your country of habitual residence, and we may bring proceedings against you only in those courts.

26.4 Alternative dispute resolution. Romanian Consumers may contact the Autoritatea Naţională pentru Protecţia Consumatorilor (ANPC) at anpc.ro, and may use the alternative dispute resolution mechanism under Romanian Government Ordinance no. 38/2015 (SAL / SOL). We are not obliged to participate in an ADR procedure and are not currently committed to any specific ADR body.

27. General Provisions

27.1 Entire agreement.These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior communications, representations, and understandings. Nothing in this clause limits liability for fraudulent misrepresentation, or affects a Consumer's rights in respect of pre-contractual statements.

27.2 Severability. If any provision is held invalid, illegal, or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or if that is not possible, severed. The remainder of these Terms continues in full force.

27.3 No waiver. Our failure or delay in enforcing any provision is not a waiver of it.

27.4 Assignment. You may not assign or transfer these Terms or your Account without our prior written consent. We may assign these Terms to a successor in connection with a merger, acquisition, reorganisation, or sale of assets, or upon incorporation of a PFA or SRL entity to operate the Service, provided your rights are not materially prejudiced. Where you are a Consumer, we will notify you of any such assignment and you may terminate if you object.

27.5 No third-party rights. No person other than you and us has any right to enforce these Terms.

27.6 Notices. We may give notice to you by email to the address on your Account, or by prominent notice within the Service. You must give notice to us at contact@thesislock.com. Notices are deemed received 24 hours after sending, unless a delivery failure is received.

27.7 Relationship. Nothing in these Terms creates any partnership, joint venture, agency, employment, or fiduciary relationship between you and us. We owe you no fiduciary duty.

27.8 Headings. Headings are for convenience only and do not affect interpretation.

28. Changes to These Terms

28.1 We may update these Terms from time to time.

28.2 For non-materialchanges (clarifications, typographical corrections, restructuring), we will update the "Last updated" date. Continued use constitutes acceptance.

28.3 For material changes — including changes to pricing, to the limitation of liability, to dispute resolution, or to the scope of the licence you grant us — we will give you at least 30 days' notice by email to the address on your Account, and the changes will take effect at the end of that period. If you do not accept them, you may cancel your subscription and delete your Account before they take effect. Continued use after the notice period constitutes acceptance.

28.4 We will maintain the previous version of these Terms available on request.

29. Contact

Questions about these Terms:

Email: contact@thesislock.com
Web: https://thesislock.com

Annex A — Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract. You are not obliged to use this form.)

To: ThesisLock, contact@thesislock.com

I hereby give notice that I withdraw from my contract for the supply of the following service:

• Service: ThesisLock Paid Subscription
• Ordered on / received on: ______________________
• Name of consumer: ______________________
• Address of consumer: ______________________
• Account email: ______________________
• Signature (only if this form is notified on paper): ______________________
• Date: ______________________